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Honesty Support · Remote IT

We help with everything — phones, computers, and the tech that confuses you

General IT questions answered calmly and clearly. Over 26 years in IT and IT solutions. We support and troubleshoot Windows 2000, Windows XP, and Windows 7. Upload a screenshot, pay securely, and we’ll walk you through it — remote, in plain English.

$39 / 30 minutes · Stripe checkout
Book & pay $39 Buy chat credits 888-711-9954

IT offerings

One-time session

$39 / 30 min

$39 for 30 minutes. Payment comes first, then a live chat opens immediately.

Book a session

Hour blocks

$69 / hour

Buy 1–8 hours one-time. After pay, intake opens immediately.

Choose hours

Monthly

$49–$179 / mo

2, 5, or 10 hours each month. First payment opens intake right away.

Subscribe

Live chat credits

$10 / 1,000

About 20 minutes with a technician while they’re connected.

Buy credits

What we help with

If it has a screen, a charger, or a password — ask us. We support and troubleshoot Windows 2000, Windows XP, and Windows 7: slow computers, error messages, printers, email, passwords, and programs that will not open on those machines.

Windows 2000 Windows XP Windows 7 Mac Cellphones & tablets Wi‑Fi & routers Email & accounts Printers & scanners Slow computers Passwords & login “Just show me how”

How a session works

  1. Tell us what’s wrong
    Describe it and upload photos or screenshots of error messages.
  2. Pay for a one-time session
    Choose under half an hour up to 1 hour, or set a custom price — secure Stripe Checkout.
  3. Connect remotely
    Browser screen share in Google Chrome (no download) — or Honesty Connect only if you need Windows mouse & keyboard.
  4. We solve it together
    Patient, plain-language help from a team with 26+ years in the field.
Download Honesty Connect

Straight talk on price

Market-aligned remote help: $39 for 30 minutes on a one-time session, $69/hr hour blocks, or monthly plans from $49 (2 hrs) to $179 (10 hrs). Payment comes first. An as-soon-as-possible booking then opens a live chat immediately. A person is notified and usually takes more than 15 minutes to join. Until then, talk to the AI and start getting to the root of the problem.

  • No surprise software install without your OK
  • You control screen sharing — stop anytime
  • Call 888-711-9954 if you’d rather talk first

Book remote IT help

The rate is $39 for 30 minutes. Payment comes first. After you pay, an as-soon-as-possible booking opens a live chat immediately. A person is notified and usually takes more than 15 minutes to join. Until then, talk to the AI and start getting to the root of the problem.

Online checkout isn’t configured on this server yet (STRIPE_SECRET_KEY). You can still fill the form and upload screenshots — call 888-711-9954 to finish booking, or set Stripe and resubmit.

Phone is optional, but opt in if you want links by text. Remote sharing links and live workshop classroom links are sent by text and email. Without a phone number and text opt-in, you will only get them by email.

One-time payment. Pick under half an hour, the usual half hour, or a full hour.

$
Leave blank to use the package price. Minimum $5.

One-time purchase at $69/hr. After payment you go straight into IT intake.

Billed every month on Stripe. First payment opens intake immediately.

Photos & screenshots

Drop pictures here or tap to choose several screenshots
Select more than one on your phone. Up to 8 files · 10 MB each · JPG, PNG, GIF, WEBP, HEIC, or PDF. Snap the error screen — it saves a lot of time.

Payment comes first. After Stripe, an as-soon-as-possible booking opens a live chat immediately. A live representative usually takes more than 15 minutes.

Prefer to message first?

No payment required — tell us what’s going on and we’ll follow up.

Phone is optional, but opt in if you want links by text. Remote sharing links and live workshop classroom links are sent by text and email. Without a phone number and text opt-in, you will only get them by email.

No download for view + guide: open the share link in Google Chrome on the computer that needs help, then use Chrome’s built-in screen picker (Entire screen, Window, or Chrome Tab). Phones can use camera share in the same page, or share the link to a PC. Full mouse and keyboard on Windows uses Honesty Connect with a one-time support code.

Error codes, weird menus, and “what am I looking at?” photos let us prepare before we connect — so more of your 30 minutes goes to fixing, not describing.

You start sharing only when you choose. Don’t show banking or passwords you’re not comfortable sharing. See our IT support terms.

Yes. We support and troubleshoot Windows 2000, Windows XP, and Windows 7. Tell us what the computer is doing, send a picture of the screen, and we will work through it with you on that PC.

Book another one-time session (up to 1 hour each), or ask about a business IT retainer ($150–$500/mo) for ongoing help. Experienced helpers can also apply to join the technician matching pool.

Registering or signing in means you accept our IT support & liability terms, terms, and privacy policy.

Live chat
Credit-backed chat with an IT pro
Prefer a voice? 888-711-9954
Sign in and buy credits to chat with a technician.
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